Crucible 2.2 : Patch Policy
This page last changed on Nov 12, 2009 by edawson.
Patch PolicyAtlassian will only provide software patches in extremely unusual circumstances. If a problem has been fixed in a newer release of the product, Atlassian will request that you upgrade your instance to fix the issue. If it is deemed necessary to provide a patch, a patch will be provided for the current release (e.g. JIRA 4.0) and the last maintenance release of the last major version (e.g. JIRA 3.13.5) only. Patches are issued under the following conditions:
Atlassian does not provide patches for non-critical bugs. Provided that a patch does not impact the quality or integrity of a product, Atlassian will ensure that patches supplied to customers are added to the next maintenance release. Customers should watch a filed bug in order to receive e-mail notification when a "Fix Version" is scheduled for release. Patches are generally attached to the relevant http://jira.atlassian.com issue. Further readingSee How to Get Legendary Support from Atlassian for more support-related information. |
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Document generated by Confluence on Feb 23, 2010 02:04 |