Crowd Frequently Asked Questions
Known issues, hints and tips and answers to commonly raised questions about Crowd:
General FAQ on the Atlassian Website
Concepts:
- What is single sign-on (SSO)?
- What is authorisation?
- What is authentication?
- What is centralised authentication?
- What is identity management?
- What is a directory?
Technical:
- How does Crowd work? How is Crowd an "application security framework"?
- What is an application connector?
- What is a directory connector?
- How many users can Crowd manage?
- How many applications can be used with Crowd?
- We already have an LDAP server for Confluence and/or JIRA. Do we really need Crowd?
Compatibility:
- What are Crowd's system requirements?
- What directories and applications does Crowd support out of the box?
- How can Crowd be connected to new or currently unsupported applications?
- How does Crowd integrate with other Atlassian products?
- Does Crowd include Kerberos integration?
Common Evaluator Questions:
- Can Crowd run alongside another SSO solution?
- Can I setup a user frontend and login page for Crowd?
- Can I setup password-only delegated LDAP and AD integration?
- How can I filter unwanted LDAP entries?
- How do I fix a 'User Limited Exceeded' error?
- How do I fix slow performance?
- Is clustering supported?
Deployment FAQ
- Deploying Multiple Atlassian Applications in a Single Tomcat Container
- Finding the atlassian-crowd.log File
- Finding your Crowd Home Directory
- Recovering your Console application password
- Removing the 'crowd' Context from the Application URL
- Resetting the Domain Cookie Value
- Restarting the Setup Wizard from Scratch
- Self Signed Certificate
- Using Crowd in a Cluster is Not Supported
Guides, Hints and Tips
Integration FAQ
Support Policies
- Bug Fixing Policy
- How to Report a Security Issue
- New Features Policy
- Patch Policy
- Security Advisory Publishing Policy
- Security Patch Policy
- Severity Levels for Security Issues
Troubleshooting
- Finding Known Issues
- Characters in User or Group DN's that will cause problems when using Crowd
- Problems when Importing Users into MySQL
- Troubleshooting LDAP Error Codes
- Troubleshooting SSL certificates and Crowd
- How to Optimise Crowd Client Caching
- Troubleshooting Crowd Performance
- Troubleshooting SSO with Crowd
- Troubleshooting CrowdID