This page last changed on Dec 07, 2009 by smaddox.

During the Atlassian Dragon quest, you added just one user to your integrated suite: Charlie of Atlassian. Very soon you will want to add more users, and in particular users who are not administrators. We recommend that you use Crowd for all user and group management. Below is a suggested plan of action and a hint about what to do if new users experience a delay before they can see their JIRA projects.

  1. Configure Crowd to automatically give new users access to JIRA, Confluence and other applications when each user is added. Details are in the Crowd documentation. Here is a summary:
    • Go to your Crowd URL in your browser, e.g. http://coopers:8095/crowd.
    • Log in with username charlie.
    • Click the 'Directories' link in the top navigation bar.
    • The 'Directory Browser' appears. Click the link on the 'Crowd' directory name.
    • The directory 'Details' screen appears. Click the 'Options' tab.
    • The 'Options' screen appears. Click the 'Add Groups' button.
    • The 'Add Groups' popup screen appears. Leave the search box empty to match all group names, and click 'Search'.
    • Select the groups by putting a tick in the checkbox next to one or more group names. For example, select the following groups to ensure that all new users are automatically given access to JIRA and Confluence:
      • confluence-users
      • jira-developers
      • jira-users
    • Click the 'Add Selected groups' button.
  2. Add your new users via Crowd. Details are in the Crowd documentation. Here is a summary:
    • Click the 'Users' tab in the top navigation bar.
    • The 'User Browser' appears. Click 'Add User' in the left-hand menu.
    • Enter the user information and then click 'Create'.
Do you notice a delay before new users can see their JIRA projects?
After you have added a new user to Crowd, there may be a delay of a few minutes before that user can see all the information in JIRA, Confluence or another application. This is because the user and group information is stored in a client cache. We recommend that you leave the default cache settings as they are, unless there is an urgent need to change them. The client cache settings are explained in the Crowd documentation.
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Document generated by Confluence on Apr 07, 2010 22:35