This page last changed on Feb 08, 2006 by mryall.

It is not possible to 'remove' a user if the user is responsible for content on the site because Confluence will need the user information to maintain a history of pages. If you wish to prevent a user from accessing Confluence, you can 'deactivate' a user the that they can no longer log in to Confluence.

You can however, 'remove' a user if the user has not added or edited any content on the site.

To deactivate or remove a user,

  1. Go to the 'Administration Console' and click on 'Manage Users' in the left panel.
    All members of the Confluence-Users group are listed in alphabetical order (first name). To find a user, you can either browse through the pages, or do a search on the user's mail id or the group to which they belong.

  2. Click on the user link. This will display the user's current details and links to edit them.

    • Click 'Deactivate' if the user is responsible for any content on the site. Deactivating will prevent them from logging in to the site. (Only prior to 2.1, see below.)

    • Click 'Remove' if the user is not responsible for any content on the site.
Note on deactivating users

This functionality was removed in Confluence 2.1.x in line with the incorporation of the new Polis library. This was done for performance reasons and we are still in the process of coming up with a more performant solution.

In the meantime, to deactivate a user, you will need to remove him/her from all groups that have currently been assigned global "Use Confluence" permission. If you have assigned "Use Confluence" permission to the specific user, you will also need to remove this. See Global Permissions Overview for how to do the latter.

Screenshot: Adding and removing users


RELATED TOPICS
Adding a Group
Adding a New User
Adding or Removing a User from a Group
Changing Usernames
Editing User Details

I do not have the "Deactivate" option for any of my users.  I have View Profile, Edit Groups, Edit Details, Set Password, Remove.

 

Posted by ericb at Feb 08, 2006 07:27

What version of Confluence are you running? If it is 2.1.x then see http://jira.atlassian.com/browse/CONF-5365

Posted by jmh at Feb 08, 2006 09:52

How do I remove a user in Confluence 2.2.x so that it doesn't count against my license limit?  I'm not going to run up against my user limit any time soon but this is going to be a problem eventually and I would guess others are going to see this as well.

Posted by mbosch@northstar.com at Jun 23, 2006 12:52

We've recently run in to this problem. You have to delete everything about that user - all the pages, comments, news, everything. Once that is done, you can delete the user.

Posted by gfraser at Jun 23, 2006 12:55

If you just want to remove a user from your license limit count, you don't have to delete them and all their content.  Just make sure they don't have the 'Use-Confluence' permission, as outlined in the Note on deactivating users above.

Posted by davidz at Jun 23, 2006 13:41

Doh! I had forgotten to refresh the license count after I removed the person from all groups the other day so I didn't see the number decrement to verify that it worked. Since, of course, I'd rather not delete all their contributed content.

Thanks.

Posted by mbosch@northstar.com at Jul 05, 2006 14:55

I've removed all groups associated with a user and still cannot remove the user due to the fact that the user created content.  Barring from removing the content itself, how can I deactivate or remove this user.  Thanks.

Posted by dko@bycast.com at Oct 26, 2006 18:00

To deactivate a user, make sure they no longer have the "Can Use Confluence" permission - that includes removing them from any groups (such as confluence-users) that has this permission.

Posted by dhardiker@adaptavist.com at Oct 27, 2006 04:44

I completely removed the user from all groups.  I.e. when I look at the user profile is see this:

"Groups: This user isn't in any groups."

How I can still not remove/deactivate the user.  Please help!

Thanks.

Doug 

Posted by dko@bycast.com at Oct 27, 2006 11:38

If the user is not part or a group that has can use permission, then he can't use confluence.  Essentially if they are in no groups, they are deactivated and don't count towards you user limit, even though they show up in the user database. They will show up in the user database because whatever was done by the user needs to be attributed to someone, but really they are deactivated.

Posted by nicholas@atlassian.com at Oct 27, 2006 13:12

Cool, so if a person leaves the company and has contributed a bunch of content to it, you just un-check the "Use-Confluence" permission and it de-activates them?

I suppose you could also change the user's name that is leaving the company to a new user that was taking their spot and this person would take over all their posts?

Posted by jguthrie at Nov 02, 2006 17:32

[edit]

never mind, I guess you cannot do this although it is an open issue that can be voted for to be fixed.  CONF-4063@JIRA.

Posted by jguthrie at Nov 02, 2006 17:37

We have made all the ex-employees not part of any groups, efectively removing their "Can Use Confluence" permission, this disables them to login to Confluence anymore. This is well & good.

When you visit "People Directory", I can still see the ex-employees listed in there, is there anyway to get them not lised here.

We are using Confluence version 2.3.3.

Posted by chakradhar.tallam@objectconsulting.com.au at Feb 26, 2007 22:48

Hello Chakradhar,

The issue with the People Directory showing Inactive users has been fixed for Confluence 2.4, however that version is not due for release as yet.

There is an issue on JIRA which marks this issue as being fixed.

Please watch our Website for updates on the next release of Confluence.

Regards,
Kevin

Posted by ktran at Mar 05, 2007 19:59
Document generated by Confluence on Mar 22, 2007 20:55