Confluence 2.9 : Troubleshooting Confluence Crashes FAQ
This page last changed on Aug 05, 2008 by jlargman.
This page covers conditions under which Confluence will become unresponsive and need a restart. It does not cover stack trace error messages thrown from specific uses of Confluence, nor does it cover inability to get Confluence running. Below are the most common reasons Confluence will crash. Known causes for crashesOut of Memory: Permgen space Out of Memory: Heap space Plugin related issues In some cases, these plugins may need upgrading or other maintenance. In some cases they must be disabled. On each plugin's page, you can browse the jira issues. Databases: SQL Server 2000 and HSQLDB XML Backups Upgrade Confluence
Upgrade Java Version How to get supportOpen a Support Request. At the minimum, capture a thread dump at the time of the crash, and submit your logs and System Information. |
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Document generated by Confluence on Aug 07, 2008 19:08 |