Bamboo 3.4 : Finding Your Bamboo Support Entitlement Number (SEN)

Your Support Entitlement Number (SEN) is required when raising a support request in our support system: http://support.atlassian.com.

The three ways of finding you SEN are described below.

Method 1 — Check the Bamboo Administration Interface

To find your SEN via the Bamboo administration interface:

  1. Click the 'Administration' link in the top navigation bar of Bamboo.
  2. Click the 'License Details' link in the left navigation column under the 'System' section. The SEN is shown, as per the screenshot below.

Screenshot above: SEN in the Bamboo administration console

Method 2 — Check my.atlassian.com

To find your SEN via my.atlassian.com:

  1. Log into my.atlassian.com as the Account Holder or Technical Contact for your Bamboo product.
  2. The SEN will be shown, as per the screenshot below.

Screenshot above: SEN in my.atlassian.com

Method 3 — Check your Atlassian Invoice

Your Support Entitlement Number (SEN) appears on the third page of your Atlassian Invoice.

Notes

Related Topics

See Finding Your Support Entitlement Number in the support space for more general information about how Atlassian Support uses this number.

Attachments:

bamboo_sen.jpg (image/jpeg)